Eskom Makhado employees are ***********

My mom mistakenly bought electricity to the amount of R500 on 1st October 2022 using the old meter number. She then went to Eskom Makhado offices and none of the employees bothered to assist her.

I contacted Eskom call centre countless times and I get the same response every time that the matter has been escalated to the relevant department. All we want is for Eskom to transfer the electricity units to the new meter number and I'm sure that is not a rocket science.

Here is the refence number (***)