Hellopeter
Share Your Experience
CH
Crystal H

1 reviews | Active since Jun 2024

10 Sept 2026, 08:18

Eskom is the worst

I have had NO electricity since March 2026. Eskom claims I am "ghost vending". This is FALSE. My property has been vacant, I have provided proof of vacancy and proof of FBE which Eskom has never acknowledged.

I have had 3 failed mediation appointments. All failed from Eskom's side. Ms Yolanda from Eskom is always on "annual leave" and cancels appointments 5 minutes before mediation.

Out of desperation after a whole winter without electricity, I have now paid R6060 for reconnection. I paid under protest - I still dispute the claim. Since I paid, Eskom is now completely quiet.

This makes me wonder where these payments go to.

I want: 1. Immediate reconnection 2. DO NOT CLOSE MY CASE - I still want my mediation meeting. I am taking this further.

How many other customers has Eskom ****med into paying to avoid a mediation meeting? Why is Eskom so scared of the mediation? What are they hiding?

0
Replies (3)
Eskom
Eskom's reply10 Sept 2026, 09:12
Official
Dear Crystal

We acknowledge receipt of your query and regret any inconvenience caused. Your query has been referred to the relevant department for review and resolution. 

Kind regards 
Eskom Team
CH
Crystal H's update10 Sept 2026, 11:44
Reviewer Update
I've heard "We acknowledge" so many times it's boring me now.

Seeing that you guys are ****ming people of of their money for claims of "ghost vending" ignoring proof that customers provide and cancelling appointments last minutes, atleast buy yourself(Eskom) a different AI line because "We acknowledge" whereas you acknowledged nothing is getting really old now😡
CH
Crystal H's update14 Sept 2026, 08:35
Reviewer Update
Can I have a responds on my complaint. I want to know a date and time for when the technician will be dispatch within this week and no later
Additionally, I want a date and time for my mediation meeting that you Eskom are running away from