Eskom is the worst

Firstly the automated call centre was terrible, I had to log my case twice to get a reference number. Once I got the reference number I tried following up every couple of hours which ended costing me R110 in airtime for no answer at all. The chat bot is shockingly bad too and also gave me no answers. The technician only showed up 26 hours later without notice so I had to rush home to go supervise and he said to me "We don't tell you when we come, we just come"! Arrogant, rude technicians, terrible fault logging, no way to track your cases progress. It's no wonder this business entity is in the state that they are and a true reflection of anything run by SA's government.