Eskom is such a pathetic service provider

Eskom doesn't give a damn about its customers, actually black customers to be exact. They have now started a habit of a 7 hour loadshedding or load reduction (for a lack of a better word), I'm not not sure if other areas do experience same but we are Braamfischer ext2 and other parts of Dobsonville are being subjected to such misery. How are we expected to carry our activities especially it's a weekend were most black people have funerals especially. This is serious torture honestly, Eskom jst dont give a **** nje and this is becoming a norm. Then how do Eskom even expect to have a good relationship with us, which is the reason most people have the don't care attitude towards paying because even some of us that do pay, we still dont get the service we are paying for so what's the use then.