Eskom is falling in shambles.. ..BAD SERVICE

I called eskom on the 10th March 2018 to report a fault but still on the 14th they still have not assisted me. After calling them literally every 2hours for 4 days. Airtime has been waisted for sweet nothing. I'm running a B&B I can't afford to be out of electricity now I'm running at a loss. I asked numerous times that my call be escalated to the supervisor NO that didn't work as well. I left my number to be sent to the supervisor (Humbulani Mukoena) Out of frustration I asked Lesibe Maluka to furnish me with Humbulani's Direct line. I was given ********** 300 which wouldn't go through....WOW!!!! Eskom is making a fool out of me. I've ran out of ways now I hope this will help