Eskom incompetence.

We had no power from 21 November until now 23 . We have been calling eskom but always telling me that the power has been restored. Even if I told them that there's no power. They gave reference numbers ********** 49 and ********** 85. The food has rotten in the fridge. We're being serviced by Parklane eskom depot . They are just *********** yet getting big salaries. I don't know what to do. Eskom customer service are believing what they are told that power has been restored while not.