ESKOM HAS THE WORST SERVICE

I have been reporting power cuts problems with Eskom from April, below are my ref numbers just to name a few because its a lot of them : ***, ***, ***, ***, ***, ***, ***. My issue is that power goes off in my house ONLY and everyone in my extension would have power. Every time I report they tell me they will send a technician to assist but no technician has came to my house to check or even a mere sms or phone call. The electricity would come back randomly without anyone physically coming to house of telling us what the issue was. This has been going on for 2 months or so. Its so frustrating that we spend so much money buying electricity and we suffer more than all our neighbours. Even now there is still no power in my house only, it went off yesterday around 17:45 and it is still not back!! It is exhausting. When you call you hold on the line for more than 20 minutes and they don't even bother to call back when the call gets cut off then you have to start all over again with a new consultant.. To name a few consultants: Lebogang, Kgomotso, Dikeledi, Antoinnete, Willem, Sibusiso. When we report a fault we don't even get an sms to acknowledge that we logged a fault. The only time we receive an acknowledgement sms its when the power goes off in the whole area but when it goes off in my house only we don't get anything.