Eskom going down fast

<p>Requested a disconnection on electricity in November 2016.Till today,it hasn't been done.Have all relevant reference numbers etc.Call centre agents are *********** and lack basic s****s.Eskom was tops years ago.I can't understand why they appointed stupid people.They should be going forward and not backwards.When you ask to be transferred to a manager,they put the phone down on your ear.</p>