ESKOM FAILURE TO FIX MY METER BOX 4 DAYS WITHOUT ELECTRICTY

Good Day Sir/Madam

Since the 13th of July 2024 , I have been without power for days due to your meter box being faulty . I reported the matter and received a reference number and to date I am still in the dark in this cold weather . How long does it take to fix a NO POWER SUPPLY ?

Your technicians came today and did not do a single thing accept look at the meter box and leave . When I asked them when they will fix or replace the box they said “ SORRY WE DON’T HAVE THESE METER BOXES AT THE MOMENT, WE WILL LET YOU KNOW”

That is not good enough , you can’t tell people you will let them know . What is your turn around time ? Is this the kind of customer service you are giving clients .

I have three kids that are unable to attend school because of this.

I would like this matter resolved at the earliest possible time.

METER NUMBER :*** ADDRESS: 53 RYAN WAY MANDALAY CONTACT NUMBER :***