ESKOM DO YOUR JOB AND STOP MAKING US PAY FOR CUSTOMERS WHO ARE NOT PAYING...

Very Disappointed in their customer care Consultant

I just spoke to Kagiso after I had to hold for almost 15mins and spoke with him for 15mins, who decided to hang up on me as I was asking for his address so that I can come to the offices so that he can explain to me how can one house hold with only two people living in it consume electricity that amounts to R5000, while other households are paying only R200 and more people are living there. Why are we supposed to pay for people that are bridging just because Eskom is lazy to send out people to do their work, now they take advantage of paying customers, that is nonsense.

And when we went to Vosloorus in Chris Hani we were still not assisted because the person who has been dealing with our case is absent, and when asked to speak with his manager we are told that would be us snitching on him.

Why must we suffer for people who don't want to do their work while we have to do ours. It is not fair.

And then the next thing we are told our readings are estimated, when we ask for the new meter were we can buy our own prepaid we told no they don't have them adn we must pay R3000 or something, what is that.