Eskom department can't assist

Hi Am writing this email tired of reporting one fault which its close no technician attended to it its more than a month now... My ref numbers ‪***‬ ‪***‬, ‪***‬ and many more called customer service said i must log it alfred did that its closed before being attended to we always home... Our credits dont last even if we not using them even after reduction they come back less from amount ut was before please assist us as well cant afford it now its too much... Details 4392 Driezik one orange Farm ‪***‬ contact ‪***‬ meter nr 1841 postal code Hope will hear from you soon

No assistant received from all eakom departments