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Sean S

1 reviews | Active since Nov 2017

07 Nov 2017, 14:49

Eskom Compliment

We moved into a new house over last weekend only to find that we were unable to load any vouchers on our prepaid power meter. Our builder was unable to reach his contact to come and take a look, so I took a chance and logged a case with eskom. The engineer (Clint) came out within 2 hours (great response time) and spent 3 hours troubleshooting (this was on a Saturday). Eventually he just replaced the power meter and even transferred my voucher to the new meter. Clint, it was so nice receiving such good service. From a dad of a 3 year old who is scared if the dark, thank you for keeping the lights on.

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