WB
Winnie B

1 reviews | Active since Dec 2021

24 Jan 2026, 07:12

Eskom Closing Faults Without Fixing Them Power Out for 3 Days – Eskom Claims Fault Is Resolved

We have been experiencing a power outage for almost three days now, affecting only two households, while all surrounding homes have electricity.

We have contacted Eskom multiple times regarding this issue. Unfortunately, calls are dropped, and the WhatsApp service indicates that the fault has already been attended to. This is extremely confusing, as no technicians have visited our homes to assess or resolve the problem.

It is unacceptable to mark a fault as resolved when no repair work has been carried out. This raises serious concerns about how Eskom faults are being handled and whether reports are being closed without proper verification.

Due to the lack of assistance and accountability, I intend to escalate this matter further. This ongoing outage has caused major inconvenience to our households and reflects poorly on the level of service provided to our community.

We request urgent intervention and a proper investigation into this unresolved fault.

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