ESKOM BUNCH OF ROGUES AND *******

Biggest bunch of ******* and rogues!! Had direct Eskom connection on my farm in Meyerton. Sold the farm and app**** for disconnection of service on 26 November 2018. Received a confirmation email from them with a attached form that I had to complete with forwarding details and refund banking details for the deposit. I completed the form and forwarded to them. Got a confirmation email stating they had received it and that it would be 6 to 8 weeks for the refund to be done as soon as it went through the processes. By February 2019 I still had no response except that I kept on getting statements showing a credit balance. Contacted them again, and once again they asked for forms to be completed, plus statements from the bank and a bunch of other information, which I did and forwarded to them. Once again was sent a reply that it would take 6 - 8 weeks. By then it was already 3 months since the service was discontinued. In March I once again sent them a email and was sent another "form letter". It is now already 15 April and once again I have sent them emails from the beginning of this month, which I did not even get a response. Sent them another this morning and tried to phone them as well but after holding on for more than a hour ran out of airtime. Fed up. If I owed them money, they would hound me for it expecting it to be paid immediately. Now that they owe me money, it is now already going on 5 months that I have to wait, with no payment in the foreseeable future!! It is time that Eskom gets opposition as with them being the sole supplier in South Africa, they think they can make and break as they feel fit. If it is not load shedding it is *****ing from clients. NOT ON!!