ESKOM BAD SERVICE

need to escalate this matter and the way this technicians are handling our issues.

it's now 3 month struggling with Aubrey the technician that changed our meter box.

26 March 2025 - Eskom Case Number - ***

Case was logged as the old meter box had to be changed.

08 MAY - he installed a new meter - but meter box did not take units. He then left and told me he will sent me numbers to put and the meter will be fine.

20 May , he sent the number - i purchased units and 2 times after that , all worked.

2June - power went off , and we had units - texted him as i can only text - and he rep**** and said i must log a call they will assist me - i logged a call - ***

he came on the very same day and replaced that new meter box, and left and said i can only buy units next day , since then i can't buy units and texed him on how will get our old units, he said he logged a call for that, and nothing happened.

12 June - no power again when i got home, and i then logged another call - ***

New tech came it's lady and said the meter box is not registered today will be fine.. but even now it's not sorted and they all closing this cases without solution.

Can i please escalate this issue that i get priority of a proper technician to come and assist as i have been patient for long.

NEW CARD NUMBER that i can't buy power on - ***.

*** number for Mr Modise they off as i was reffered to him.

Regards Lesego ***