Eskom bad service

I had very bad experience with Eskom. My metre was blocked on the 14 November 2018. I logged the call to with Eskom and I was advise that they will send the technician. Which was not send. On Monday 19 November 2018 I went personally to Eskom Randfotien to understand why the technician was not sent. I was told that they are invistigate my meter which I didn't have problems with it. I asked why then I was told I breach my metre. Because I didn't buy electricity from last year November 2017 till may 2018. I advise the consultant that my house was empty during that time due to my dad sickness. I also advice her that only on may 2018 i find someone to stay in the house.. I requested them to come to audit the metre. I told to they send someone. And will take 7 working from the day I logged the calls. On 24 and 25 November 2018 I called for followup I was given 5 different references number which n I assisted buy different people. And I asked why can't they use one Ref number. On Monday 27 I went back to Ranfontien. I was the from 11.10 till past 2. I was Told that they don't have technician to service by my area. The supervisor said will send someone the following day that makes so angry as I was there from 11 only at 2 being told they can't help. I requested to see the branch manager I was also told he located at Vaal. Till today never send the technician and I still don't have electricity. I need then to come and proof that the metre was breach as they said. I am not happy about the service I received from Eskom client service and their call center.

Mpho Protea glen