Eskom bad service

On Thursday the 1st Of March 2018 at around 12 pm midday,our electricity got dissonected due to a faulty cable in Eskoms main electricity box ..outside on the street. Four houses were affected including our house. We called eskom to report the matter an were given several reference numbers,only for the matter to be sorted out on Friday @2pm,once the matter was sorted the other 3 houses got thier electricity back but ours never came back,went back at 3pm was given another reference and told to wait 6hours,we waited still nothing happened, went back this morning at 8am,was told to wait for a technician till 9 am,waited till 9h30 the technician never arrived, was told to go home the technician will come, I asked for the technician to be called,technician was called,upon his response he told us not to rush him as his busy somewhere and will come when his done but does not know what time..reference after reference call after call I'm still waiting on eskom and what fustrayes me the most is the attitude of the technician by the name of Vusi who responded to our call as if his doing us a huge favour. To make matters worse we loaded R400 worth of electricity but now only R46.00 is left for electricity that was not used..