Eskom around Mbhashe Municipality has the WORST service

I've been trying to get someone from Eskom to check out a problem we seem to be having with our electricity, we'be been living without electricity since mid Feb and it is now then end of May. I don't know how many reference numbers I've been given as a means to follow up, but to this day, I haven't seen an Eskom representative. Who must we call if we can't rely on you????? ESKOM HAS THE WORST SERVICE