Eskom and City Power bad service
<p><br />It's Krishnie Kistan, my Electricity was disconnected since Thursday 11May at 6am. Despite sending my proof of payments to 4 different call centre agents, calling their call centre several times and going to the walk-in centre in Randburg on Friday, Saturday and Monday I was not re-connected although they said it will be done the same day, each time I spoke to someone. On Tuesday after insisting on picking the technician up myself, I was then reconnected. I was not give any notice to disconnect in the 1st place and was told the 1st two times I spoke to their call centre agents that I was not disconnected and this was a technical problem. The Randburg walk-in centre told us it was a dis-connection on Friday only, but inspite of this I send proof of payments to them from Thursday. No-one advised me from Thursday that the email I sent with payment notifications from the bank was not enough, they needed the actual transfer, which I gave when I was informed of this on Saturday at their Randburg walk-in centre.</p> <p>Lost 3 days of income as I work from home, my fridge contents went bad.</p> <p>This is the bad service we get from Eskom and City Power.</p>