AB
ANTONNETTE B
1 reviews | Active since Apr 2013
04 Feb 2026, 21:34
Eskom AGAIN cannot be trusted
We are experiencing a service from hell from Eskom Thabazimbi... January 2025 our transformer was struck by lightning and we went without electricity from 2 January 2025 to 27 January 2025 because they were too busy too assist, 27 January they announced loadshedding, imagine our joy...
2026, 2 February 2026 our house and electricity pole gets struck by lightning but this time only one link needs to be replaced, a lot of rotten food later eskom is still too busy to come but everyday we are promised by Duma he will do his best to send someone "today" ...
Eskom doesn't wait for payment, it's punishment without any grace immediately, but you must wait... and will they replace my groceries that was lost in this delay from eskoms side??? Is this wait fair?
Helpful (0)
Replies (1)0
Replies (1)
Eskom's replyOfficial
10 Feb 2026, 08:56 Dear Antonnette
We acknowledge receipt of your query and apologize for any inconvenience caused. To enable us to investigate and assist you further, we kindly request that you provide your meter number/account number and reference number. Please send these details to ***. Once we receive the required information, we will attend to your query accordingly.
Kind regards
Eskom Team
We acknowledge receipt of your query and apologize for any inconvenience caused. To enable us to investigate and assist you further, we kindly request that you provide your meter number/account number and reference number. Please send these details to ***. Once we receive the required information, we will attend to your query accordingly.
Kind regards
Eskom Team
Best regards,
Eskom's reply10 Feb 2026, 08:56
Official
Dear Antonnette
We acknowledge receipt of your query and apologize for any inconvenience caused. To enable us to investigate and assist you further, we kindly request that you provide your meter number/account number and reference number. Please send these details to ***. Once we receive the required information, we will attend to your query accordingly.
Kind regards
Eskom Team
We acknowledge receipt of your query and apologize for any inconvenience caused. To enable us to investigate and assist you further, we kindly request that you provide your meter number/account number and reference number. Please send these details to ***. Once we receive the required information, we will attend to your query accordingly.
Kind regards
Eskom Team
Best regards,