ESKOM - A very expensive flawed State Owned Entity.

After all our years of enraging tolerance of Eskom institution of load shedding that forced us to seek relief from the pathetic effort of Eskom - "supplying ad hoc energy." I reserve the right to have taken steps to alleviate damages to domestic commodities and personal distress. By installing a continuous Solar supply the same bills keep coming. No change whatsoever. Unfortunately I was offs**** & was late in taking the matter up, which to date this monstrosity is still charging me the same with glowing errors. On 21/10/2024 I used the email >accountCustomer ***. This was to advise ESKOM that my account continues to show ENERGY CONSUMED. Their ACTUAL readings indicate my ACTUAL images and spreadsheet for their billing is incorrect as I have a full off grid solar supply that feeds the network. On 21/10/2024 17:47 a notice that it's Customer Services email address will be discontinued with effect from 16/09/2024. Why was it still on their website on 21/10/2024. To this, I recieved this response - ...was deleted without being read on Thurday 24/10/2024 08:55. On 31/10/2024 I tried a second email address - *** specifically to RAJAY RAMGOOLAM ENERGY SERVICES MANAGER. A meaningless electronic reply got my hackles up. My message including my spreadsheet of ACTUAL ENERGY status being backfed onto the grid yet billing still showing ENERGY CONSUMED. I am paying for nothing used by me from ESKOM hence they are ripping me off and staff are either doff, lazy or useless At my expense. I have met their meter reader asking for the figures to be shown as backfed. Between him and the billing source, there is an Eskom staff lapse. How can a reversing meter show an increasing consumption when it is the opposite. Anyone else having this type of issue, please contact me so we can collaborate. If Eskom have not refunded me appropriately, I will update this review.