Eskom - a National Shame

If anyone still has any doubts over Eskom's total lack of regard for its customers, a visit to Eskom's Customer "Service" Centre in Bellville will undoubtedly remove them. Two hours of standing in the scorching sun outside turnstiles guarded by a large gent on a power trip (apologies for the pun), followed by another 90 minutes seated in the building, and then a 10 minute interview during which the "consultant" made no less than three mistakes - thus rendering the entire ordeal futile - is enough to convince me that the Distribution division of Eskom is in even worse shape than its Generation division. This company is a national disgrace - not that that is news to anyone, I dare say.