1 reviews | Active since Jul 2013
Eskom - A bunch of ******* and ******s
The worse company to deal with when it comes to account queries. They charge as they deem fit and you have absolute no recourse in arguing an account. If you don't pay they simply cut you off.
We have a smart metre and submit our readings each month. We were billed and paid on time and in full each month. Months later they suddenly decided to reverse the readings and rebill at a higher amount resulting in a huge outstanding account. Despite numerous emails, calls etc the reason why we were rebilled (given the fact that my account clearly stated actual reading and not estimate reading) remains a mystery. They simply ignore your emails and calls and never get back to you. We were told pay or be cut - how do you just expect people to find excessive amount of money we are not all ****** like you!
If I could give minus stars I would - disgusting and pathetic and your management should be ashamed of what Eskom has become. ******* and fat cats getting rich off pensioners and the poor!
We acknowledge receipt of your query and regret any inconvenience caused. Your query has been referred to the relevant department for review and resolution.
Kind regardsEskom Team
We acknowledge receipt of your query and regret any inconvenience caused. Your query has been referred to the relevant department for review and resolution.
Kind regardsEskom Team
