Eshowe Eskom is abusing people

Eskom from Eshowe branch has not responded to our fault report untill today,I reported the faults on 8th of February 2025 all we get "they are aware of the matter and we have thrown away our food from the fridge ,this company is abusing low class people and if it's loadshedding, people in rural areas suffer alot for the rich people cause they don't have pools ,airconditions, geysers etc and yet their loadshedding takes more hrs 3 times a day,and no one cares if their fridges get faulty and their food rot.we need Minister to look at this oppression, people are suffering for being poor and having no voice, Eskom is abusing people in rural areas,yet they pay for services