Electricity Supply

I have a huge problem with Eskom. Their customer service is very lame. We were falsely accused of bridging electricity on the 4th of December and they require an amount of R12 000. It is not our fault that Zimbabweans are *****ing electricity from our country. I am not willing to pay this amount as a resident who has been buying electricity. South Africa is a very ****ed up country wanting us to pay its debts. I will not pay