Don't understand why they cut my power.

E mail I sent to Eskom 2017-09-28 Good day,I trust you are well. Please be so kind as to explain the following to me: Account No. ********** 656. * 2017-09-27 from early morning, there was no power at the property. I called Eskom and inquired what the reason for this was. The consultant informed me that, it is a fault and she then logged a fault report. Last night I received a sms informing that the fault had been restored, which was not the case. I logged another fault report. This morning the fault was not restored, so I logged another fault report. I met the Eskom technician at my properties power box and inquired what the problem was. He informed me that there is a sticker notifying disconnection. Please explain: "FOR WHAT REASON WAS MY POWER DISCONNECTED, WHEN MY EXTREMELY HIGH BILLS DUE DATE IS 2017-10-20 (Please find the bill in question attached). The bill has been paid this morning, which according to my knowledge, is way in advance of the due date. Yesterday, on inquiring the reason for this bill, I was also informed that readings hadn't been done on a regular basis by Eskom and therefore, I have this amount payable. Please be so kind as to furnish me with dates I must call my readings through, as to avoid this situation again. Kind regards Urshla van der Merwe BRENJARS CLUB cc