MW
Michelle W

1 reviews | Active since May 2012

04 Dec 2015, 11:30

DEPOSIT REFUND FAILURE

I left Johannesburg on 20 September 2015. I arranged with Eskom a week beforehand for my electricity to be switched off on 21 September 2015. I received a call on 21 September confirming that a final meter reading was being taken and that the electricity would be switched off. <br> <br> I have had reference #'s ***, *** and *** since mid October. The last reference has remained stet, and they claim they are capturing on it.<br> <br> HOWEVER: I still get sms's telling me that my account is IN ARREARS, that I am going to be disconnected, I am calling weekly, with still no supervisor calling me back and no further resolution. <br> <br> One supervisor was supposed to call me back. Name: Shali Sambo. I had a missed call, while at work. I tried calling back 2 days in a row, but to no avail.<br> <br> This is ridiculous. All I want is the balance of my deposit due back to me = R1,329.45. I sent the refund form through early October already, having fought until then to get a ****** form. <br> <br> I have told them that if I don't get joy, I'm sure the media would be interested in this. Hell, there must be HUNDREDS of people like me, fighting for their money.<br> <br> All I want is my money!

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