Customers are ignored.

Good day My Name is Esther Shange I stay in Ivory Park and I have sent several sms and emails to Eskom. they are not helpful at all I have bee without electricity for over a month now and I only get useless reference numbers. the service is so I wish I can change service providers and I am so disappointed with the whole structure because. Eskom is so bad and does not care about customers they come up with excuses of people are not buying electricity, well that is a stupid excuse and unfair to those that but electricity but are now without. the offices are worse and lying to us as customers going there to ask about what is going they say their technicians have covid-19! Eskom is such a disgrace and should be replaced with better service providers because they are failing. I hate relying on Eskom and to be this upset because there is nothing I can do.