******* and **************

I have been trying to understand this Eskom people but it seems like they are enjoying what they are doing to my family. We are paying for people who are not paying their bills because in a normal house with everything, I. E. Geyser, electric stove, heaters and a family of more than five, if they can pay electricity bill for +/- 700, why in a house without a Geyser, no electric stove, no heater and only two people staying they pay more? My concern is every month it has to be between R2000- R 6000 and when I log a complain or quiry no one comes back to me when I make a follow up the case has been closed. I have paid monies for two years back and for me to know it was after I sent an unpleasant email then I was asked to come to the office and it was explained that it was for two years back and when I asked why now the answer was they were no charges made in those years but they were sending statements every month. I am not happy with Eskom services and this has been going on even when my parents as old as they were living being two and the bill would be R6000 up until today they are charges we are not able to understand how they are calculated. Eskom has too much *******ion and the people don't do their work. We have app**** for meter box since 2018 up until today we are told we are in a line. They are enjoying charging monies we don't know.