Complaint onEskom's destructive load shedding

It is very saddening to find myself having to rate Eskom which due to the load shedding that happens everyday my electrical appliances which I bought from Hisense company in 2022 are now not working, the double door refrigerator and a plasma television set When I called Hisense company to alert them about the nun functioning of these two appilences they arrived, checked the cause of the damage and said the fault was not theirs but Eskom's. Now I went to Eskom (Butterworth CBD branch, given a form to fill in stating the damage. I then submitted the claim form but up to this far I found no response. As I write I have no fridge no television What must I do because I do not afford to buy a new refrigerator and a new television. Please I need assistance on this matter