ST
Sinethemba T
1 reviews | Active since Sept 2026
01 Sept 2026, 08:21
Complaint
Today marks 7 days without electricity. I reported a fault last week Tuesday yet the fault has not yet been attended to. Some of the call centre agents I interacted with showed no compassion or care. Some said the matter has been escalated. I pay for electricity yet the service I’m getting from Eskom in the Western Cape is **********. This company doesn’t even deserve a one star rating!
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Eskom's replyOfficial
01 Sept 2026, 11:18Dear Sinethemba
We acknowledge receipt of your query and regret any inconvenience caused. Your query has been referred to the relevant department for review and resolution.
Kind regards
Eskom Team
We acknowledge receipt of your query and regret any inconvenience caused. Your query has been referred to the relevant department for review and resolution.
Kind regards
Eskom Team
Eskom's reply01 Sept 2026, 11:18
Official
Dear Sinethemba
We acknowledge receipt of your query and regret any inconvenience caused. Your query has been referred to the relevant department for review and resolution.
Kind regards
Eskom Team
We acknowledge receipt of your query and regret any inconvenience caused. Your query has been referred to the relevant department for review and resolution.
Kind regards
Eskom Team