COMPLAIN ABOUT FAULT REGISTERED 2 MONTHS AGO FOR ACCOUNT NO ***

Complain about fault registerd 2 Months ago for account ***

Dear Sir/Madam We registered a fault with Eskom 2 months ago which was early June, we have not received any help or there is no one who has been assigned to come and resolve the frustrating situation we find ourselves in. Last month we paid a bill of R1700 even though we did not have electricity,this month again our bill was R700 and we again paid it even though we are not being attended to. We feel that Eskom is taking us for granted or they are not recognizing us as human beings who deserve respect,because we honor our payment for the bill but we are not getting any form of service even though every week we phone them,but the technicians keep on lying saying there is no one at home when they come to attend to the fault which is a lie cause my phone is forever on waiting for them.The site is in Mount Frere at Ncapai Street ERF 77,IT BELONGS TO Ndamse.Its five houses in the area same street that are encountering this problem for the whole 2 months now in August its gonna be the 3rd month even if there is problem it cant take 2 months could you please escalate this matter as it has been a long exhausting and frustrating situation. Please contact me on this number *** name Viwe Ndamse Regards Viwe