Bul**** by Eskom ref ***

I am being bul**** by Eskom I live in the house using Prepaid meters and since I leaved in the house the meter has been changed three times. Everytime when meter is changed I had credit on the meter and vouchers that we not able to load. After installation I contacted eskom which they asked for supporting documents proving that I had Credit and also for vouchers which I did send them and that was the end of story till today I have not been credited back since 14th January when they received supporting documents. I visited Megawatt offices and the lady tried to assist but with no luck. I therefore lodged stage 2 complaint to the Provincial Executive Management someone tried to assist but never got feedback from people who were emailed and then lodged stage 3 complaint to National Executive Customer Care Centre and no feedback to even acknowledge receipt of email. Considering that Electricity is expensive an eskom always talk bad about Soweto people but they provide this poor service and bully people.