Betrayed, Hurt, Angry, Dismay, Embarrassed, Helpless, few households GaThoka, Paledi 0895.

No electricity supply since Thursday night after heavy stormy weather. Approx 7 households have been affected. All attempts in trying to get hold of the customer service department went invain. Literally went to the technician sites, only to find security and they said technicians work from home. Tried the nearest township approx 4kk away, and got told that they were not allowed to cross the R71 main road, therefore cannot assist. Apart from loosing all fridge dependent food stuff, it's difficult to survive. Can't work from home,can't recharge work laptop, communication lines broken, phones can't be recharged, can't get laundry done, can't cook for that long. Can't even drink mere tea. I have received a call yesterday afternoon with a new Ref number ***, obviously it could have been that Eskom was responding to the review posted here,with an older Ref number ***. They still promised to respond in 4hours or less. It's so unbelievable that they're still not able to. I wish i was able to do izinyoka, for my loyalty has not just hurt me but instead betrayed me. I pray that South Africa could have an institution that could compete with Eskom for similar services, perhaps that might help.