Bad Services:

<p>OMG i have never experienced such bad customer service </p> <p>i have been experiencing problems when i call througn to the Eskom call centre</p> <p>i called on Tuesday to complain about a faulty box issue. when i called again aqfter the stipulated time- 6hrs turnaround time my incident had been closed as they have fixed the problem which was not true. </p> <p>When the eskom technician in the township are approached they refuse to assist as my request wasnot on the list for the day . i have been calling non stop and nobody is assisting with this issue</p> <p>Reference numbers to my call are ********** 00: ********** 46: ********** 7 </p> <p>the above incidents are closed saying i have been helped but no TECHNICIAN has helped .</p> <p> </p> <p>i spoke to ladies by the name of Nkuleleko Radebe who spoke to some lady at Technical Desk called Nelly who now is denying ever advising on the above. this morning i call in and got through Tsakane Khosa and she said her job is to log an incident and hopefully someone will come through.</p> <p> </p> <p>my question was to the consultant what must i do? must i bridge the meter box in ordser to have electricity? do the technicians want to be brided in order to assist with this issue?</p> <p>the technician are busy driving around in the township doing nothing when we call in to request for assists .</p> <p> </p> <p>my question is what must i do as i have been calling and no help</p> <p> </p> <p>i mean the technician are based at Mnandi station and all details are given to them.</p> <p> </p> <p>this so called technician get paid to do a JOB, can they DO what they PAID </p> <p> </p> <p>#ESKOMMUSTPROVIDEBETTERSERVICE</p> <p> </p>