Bad service from Eskom Cofimvaba

I’m writing this email as I’m not happy with the service I have been receiving from Eskom I have reported on the 5th of February 2024 that we don’t have electricity I have contacted Eskom several times as I had to do a follow up everyday they kept on telling me that my ref has been rejected due to repetition, but on the 8th of March I was told that my Ref is with a technician but till today we haven’t been assisted it’s been 1 month 2 weeks without electricity I have a mother who has cancer her medication needs to be refrigerated but due to Eskom that cannot happen I had to throw away her medication this is unacceptable.

Meter number: *** Cell number ***/ *** Tsomo Mahlubini