Bad Service from Eskom and poor on-line system

I am without electricity for passed 20 days, and since day 1, I reported to Eskom I was told to pay R6052.60 after paying nothing has ever happened. I call every day but am not getting a clear picture as to when I will get connected. instead I am given different reference numbers. my meter box is ***. The first reference number I was given is *** the second is *** which I was told it is for the payment, the last one is *** which I really don't know what is it for. I have to this day made over 150 calls to ***. there was a time where I was given a *** and ask for Vusi. At first thought that line is not working but after the 3rd day calling it was answered, by that Vusi who asked for my address and indicated that the following day eskom technicians will come to may house that was on the 27th April to date no one has ever come to my house. I was also given another number *** where a lady told me that she does not work with meter boxes. I called eskom again I was again given another number *** where i got a lady who asked for my address and the proof of payment as well as my contact indicating that technicians will come - today is the 2nd day still nothing. I am really concern with the way Eskom is doing things.