Bad Service from Eskom

<p>it was on a Cold Tuesday night 2016/07/26 when my electricity went off, called the call centre which i was told that the matter will be resolved in 4 - 6 hrs which was not the case, called again the morning of the 2016/07/27 to be told that the technician has been allocated, 13:30 the same my dad the account holder got an sms to say that the matter has been resolved when i called home from work to find out if the elctricity was back and it wasn't called eskom again at 14:40 to find out what the problem was spoke to a lady called Jeniffer in the called center who assured that the matter would be resolved in 2 hours which was still not the case. Called again and spoke Nobandla who transferred me to the team leader Benny who said he will look into the matter and call me back, he then called me back to say that they trying to locate the technician and he will call me back before 18:00 which he did not. Called again 2016/07/28 spoke to Lebogang who told that she cannot go onto my profile as a guy calld Joshua was busy on the my profile and she will call back as soon as the changes that was at 09:30. i've been bathing with cold water for the past 2 days due to the mess that Eskom has put me in. </p>