Bad Service

Eskom asks for huge increases every year but their service gets worse. In the past they worked overtime to sort out problems as soon as possible. Now if you have a problem at 6.00 pm you wait until 8.00 the next morning before they even look at your problem. They used to have security to ensure that cables do not get ******. They no longer have this service. They used to come and take meter readings on a monthly basis. Now if you do not send them your meter reading they take it every 5-6 months. Other months are estimates. We never used to lose power every time we had rain. Now we do? We never used to have loadshedding. Now we do? What other company would you put up with this from?