Bad service

Eskom does not care about people. From last week we dont have electricity. Al, the refs I log they close them saying electricity restored but no electricity until today. My area is Kaalfontein Ext 5 midrand. Majority of the houses does not have electricity. I have a child whi is using a nebulizer. How do I use it without having electricity very bad service. The ward counsellor came on Sunday and promised electricity will be restored on Tuesday 22 July latest. But still today nothing.