Bad Service

Our Transfomer in Diepsloot Extension 10 Exploded on The 8th July and everytime we call into the call centre the inspecror and his team will be ariving between 4 - 6 Hours and we are always told to follow up after the given time and every day since the day of incident we follow up the matter has been reported resolved and everyday we do a new follow up on a daily basis there is a different story. Either they are waiting for a new transfomer or they are on their way to fix it but to this day nothing has changed and their cars are driving around the block everyday but they are not willing to help us resolve the issue.. N the call centre has advised at one point that the transfomer has been realesed but we still without electricity...