Bad service

<p>I app**** for a second meterbox in 2014, Eskom did a quotation & I paid on the 18th of February 2015. In July 2015 they told me they are preparing material to do the job. Whenever I phone I'm told my application is still on that stage of preparing the material & there's no other feedback on the system. I've just called their call centre in East London & spoken to Vuyokazi Mthetho & she told me the same old story, that she will ask for feedback from their offices in Mthatha. The reference number is ********** 18</p>