Bad service

<p>we have been battling with eskom randfontein to register our meter box . They have recently charged us 6000.00 saying the meter box is faulty however when their technicians exmine the box they reported that the box is not faulty. After battling eventualy they told us the meter box is registered but but when we trying to buy electricity we could not load it on the box. We went back to randfontein to ask for the refund and was told that they could not refund us the money as we owe Eskom. I escalated the issue with thier customer care and i was given this reference number ********** 39 saying they are investigating the matter. This is going for a month and no respond from Eskom. Guess the bad service is all around Eskom </p>