BAD PATHETIC SERVICE AND ATTITUDE

I URGENTLY NEED ASSISTANCE WITH REGARDS TO MY ESKOM ACCOUNT- I CANNOT AFFORD TO PAY AN ELECTRICITY BILL OF R2950 EVERY MONTH- PLEASE CAN SOMEONE PROFESSIONAL ASSIST ME WITH THIS- CLEARLY THE CALL CENTRE STAFF CANNOT ASSIST- I WANTED TO ENQUIRE ABOUT AN ELECTRICITY PRE-PAID BOX METER- BUT THIS LADY WAS SO UNPROFESSIONAL NOW- I'M ACTUALLY SHOCKED- ESKOM BEING SUCH A BIG COMPANY- GOSH!!!!!! I NEED URGENT ASSISTANCE WITH MY ESKOM ACCOUNT PLEASE!!!! HOPE TO GET ASSISTANCE SOON!!!