KB
Khani B

1 reviews | Active since Nov 2010

07 Sept 2026, 16:34

Bad Customer Experience

I'd like to express the bad service Eskom is providing to the customers, I logged a call for a power outage on Saturday and when I follow up with them today (Monday) I was told the Technician declined the call out and I must follow up tomorrow at 9pm.

0
Replies (1)
Eskom
Eskom's reply07 Sept 2026, 17:33
Official
Dear Khani

We acknowledge receipt of your query and regret any inconvenience caused. Your query has been referred to the relevant department for review and resolution. 

Kind regards 
Eskom Team