Bad Attitude and lies

Our electricity was cut off and when we contacted Eskom we were adviseed to pay R1730 before 2 so that they can reconnencted. We paid around 12 and sent proof of payment to the call centre. When we contacted the call centre we were told that they were off line and there fore can not assist though they can see the proof of payment. A few hours later we called and were advised by Ms Ikageng that our electricity will be reconnected after 24 working hours and when i asked her about that policy she told me that Eskom Employees inform people when they install electricity. I use Eskom an no one has ever told me that. She saw it fit that she should tell me that our ignorance causes us not to know Eskonm's policies. I guess all of us are as smart as her since we are so ********. Your employees do not have to lie. We ask for a service that will make our lives easier as we can monitor prepaid electricity but eskom continually bullies us and do not give us that service so that they can continue to victimise us. Eskom Ref ***<br>