Awaiting for a Technician

Unfortunately there is no 0 rating. I know I'm not the 1st one and wont be the last to experience such poor levels of service.

I haven't had electricity since Saturday. My meter unit where I top up token is faulty. I have been waiting, they have been sending technician since Monday....

my food is going off in the fridge.

I physical went to eskom yesterday, which my trip just ended at the gate as you can only speak to customer service person (Debbie) right there by the gate. My matter was once again "escalated". I was advice to call after 2pm which i did but by then, line was "currently" not available. Literally i have been calling since 9 until now no one answers... Im at Eskom's messy, all i need assistance so that i can electricity...