Asking for a Audit on my account from Dec 2012

My Account no is *** at Eskom Res Hoewe 83 Laezonia <br> As my account stands on a amount of R 27 538.48 I requested them to Audit my account or clear my account and rebill me as they made big calculation mistakes on the billing and meter readings as from 2012 Dec <br> My husband and I were very sick on that stage and do not acknowledge that time on what was going on <br> We need to get a personal loan on Sept 2014 when the same thing happened. Even our church helped us paying R2000.00 on our account <br> I was at the office of Eskom Brits myself and Mr Banda could only tell me our account was closed due to non payment and our deposit was used to pay the bill On the new billing a new deposit of R 17000.00 was raised <br> I stay there for more than 32 years. They send me a bill recon from 2002 were I was calculating and could see <br> everything was going well up to 2012 Dec. From their it was a total mess up. With Transfers , Cancellations,<br> rebilling, ect. I want them to give me figures with exact meter reading per month without the recon.<br> I gave the bill / recon to a Auditor at my workplace and they agree with me. They can work on todays fees<br> and will see it is total outrages