Application for new electricity!!!! HELP!!!!!!! HELP!!!!!!!!

We are busy building a house in Brittania Bay. With the first house I called customer service and I could actually speak to someone and the application for electricity for the new house. There was a lady Alexia who helped me follow up with the application and reference numbers etc.

Now with the second house, I can't speak to anyone, and the application should be done via email. I have emailed the application and it has been more than 30 days and I still have not received any reference number or quotation like they promise they will send you one after 30 days. Alexia just does not respond to my mails. I have no contact numbers. No one is replying to my mails. Don't you want new business?

I am so tired of this. I am so tired of emailing something or someone and no response. How should I know if my documents are correct that I send in? Please help SOMEONE!!!!!!!

Anneleen *** Lots of casual workers rely on us for the building of the house.