Angry and frustrated client

I bought electricity and I'm struggling to load it since Monday, I tried to call Eskom to assist me, they told me that the problem is my meter number, they will send people to come and check, nothing happened no one was send till today, I made several calls with them, every time when you call they will tell you about their network on their side they are struggling to hear customers, I'm not sure if they are trained to say so cause its all of them, they will tell you about their network issues and drop their phones, I have no electricity for 2 day now. Eskom customer service is so pathetic and unprofessional, they are taking me pillar to post, no one is willing to help, All of them they say there is nothing that they can do.